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Download & Setting
Requirements
5
What type of SD card should I use for the download?
What kind of computer is required to download the map update?
What Internet Connection is recommended to download the map updates?
The download recommends using a 32GB SD card, can I use 64GB?
Can I use Chromebook, Windows 10s, LINUX, UNIX, or mobile device to download the map updates?
Error Code/Message
6
Navigation Updater.pkg can't be opened because Apple cannot check it for malicious software.
MacOS X installation error, "Navigation Updater.pkg" can't be opened...
While copying the files I received the following error codes, what do I do next?
During download I received the following error codes, what do I do next?
While unzipping the files I received the following error codes, what do I do next?
See all 6 articles
Setting & Option
4
How do you find my software version to enter in the “Search Model Name/Software Version”?
How do I download update data to hard disk?
Help with the Navigation Updater software
Where can I find my Device ID?
Formating
1
While formatting I received “Portable Device Formatting Unsuccessful” error code, what do I do next?
Copying Downloaded Files
3
How to copy downloaded files to the SD card/USB drive?
How to back-up the current SD card / USB drive?
Download or copy to an existing SD card
Firewall & Malware Setting
3
My Windows Firewall blocked the download process, how do I fix this?
How do I pause real-time monitoring of security programs (anti-virus/anti-malware) or make exceptions for the Navigation Updater?
How to find out if I have Antivirus, Antimalware, or Firewall?