The decision for download/free update availability is coming from Hyundai, Genesis, and KIA Corporation, not MnSOFT. As you may notice, the v14.5 map update released in Aug 25, 2020 is part of the global offering thru the manufacturer website (instead from MnSOFT website). Please call the manufacturer customer care for any concerns you may have about the map update availability options.
At the moment, free download map updates are available only for the GEN 4, GEN 5, GEN 5 Wide, P. GEN 2, and P. GEN 5 head units. Shipping option is also available. If you happen to own a vehicle with GEN 1, GEN 2, and P. GEN 1, map update is only available thru a shipping method. Please go to www.mapnsoft.com to purchase your latest map update.
Another possible reason you cannot find the map update either at the download/shipping option is we don't have the map update for your new car yet, example: 2021 year model.