Other Issue

I am having software issues since the update. What should I do?
Please Call Us or Go to the Contact Us option below and report your issue. The more details you can provide, as well as pictures and/or videos, the better w...
Sun, Jul 26, 2020 at 10:23 PM
Why my head unit lock when the SD card is inserted? The head unit works fine without the SD card.
Please check if the SD card is in "Lock" position. If it is, please slide the tab to the "Unlock" position. Reinsert the SD card and ver...
Tue, Aug 4, 2020 at 11:55 AM
How to disable / turn off Sound of Nature?
There are 2 options to disable the sound of nature to automatically play every time they start the car. 1. Turn Off the Media/Radio by pushing the head uni...
Sun, Oct 25, 2020 at 8:56 AM
How to cancel my Navigation route guidance?
If you already en route and/or you would like to cancel or change the guidance, please press and hold the "Pause Route" button for about 2-3 secon...
Tue, Oct 27, 2020 at 8:25 AM
What is BlueLink / UVO / Connected Services Account?
Each one is an online subscription account that benefit vehicle owner with additional features such as Remote Start, Remote Door Lock & Unlock, On-Deman...
Wed, Nov 4, 2020 at 5:24 PM